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Bofa Help: 4. Cancelling a Subscription

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Your Subscriptions are managed in my account

If you cancel today, your ability to do the tests ends today. If you would like to cancel a subscription today, please do the following:

 

  • By the side of each subscription there is a  Cancel  button,  (most people will only have one!)

 

  • On the next page you will need to use the     button

 

  • You are now in your PayPal account where you can complete the cancellation following the 6 steps below. If you do not have a PayPal account or you would like us to cancel this for you, please contact us with your account details so that we can cancel your subscription.
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update beside 'My pre-approved payments.'
  5. Click the name of the subscription you wish to cancel. 
  6. Click Cancel.
  • One month after your last payment the pupil/pupils attached to that subscription will show "inactive" and  "expired" will show on the "My Subscriptions" page.